DataTable FAQs
To use DataTable:
- You must have Owner or Admin permissions on any sheets where a DataTable Connection will be built.
- DataTable must be a premium application available on the plan.
- You must have DataTable Premium Application permissions enabled in Admin Center by your Smartsheet System Admin.
To check your access level, log in to DataTable.
Visit the DataTable Marketplace page to learn how to contact your Sales representative for pricing-related inquiries
How often is data synced from a DataTable to a sheet?
DataTable checks for any new updates and pushes them to the sheet approximately every 5 minutes.
If I change the data in my sheet, will DataTable overwrite my manual changes?
It depends on how you set up your connection.
If you use Add & Update mode, your connection syncs data into your sheet when you add or change a record in the DataTable. The connector settings that affect syncs are Add rows as they are added to the DataTable and Update rows as they change in the DataTable.
If you use Lookup mode, the connection overwrites changes made in the sheet with data from the DataTable. Your sheet always matches what’s in the DataTable. Because of this matching, the connection locks the mapped columns so that people can’t edit the data.
What data does DataTable sync to my sheet?
Currently, DataTable only syncs data into cells. It doesn’t sync formatting, attachments, proofs, comments, or cell history.
Does the data sync in both directions?
DataTable syncs data one way, from your DataTable into a sheet. It doesn’t sync changes you make in the sheet back to the DataTable.
Is there a limit on the number of sheets that can be connected to a DataTable?
Yes. You can connect up to 1,000 sheets to your DataTable.
Is there an additional cost for DataTable?
Yes, DataTable is a paid premium offering. Learn more about the features and benefits here. For information about pricing, please contact our sales team.
Why would I want to use DataTable? Why not just store my data in a sheet?
DataTable is meant to store larger datasets in Smartsheet so you can reference across multiple sheets. This is helpful for ultra-large datasets like client lists or part numbers that may be coming from other systems.
If you have a dataset less than 20,000 rows, you can achieve similar results by porting your information into a sheet and creating DataMesh workflows to other sheets.
If your dataset is larger than 20,000 rows, you would need to load the dataset into DataTable to be able to leverage it within Smartsheet.
Can DataTable connect directly with other external systems?
DataTable cannot connect directly with external systems. The way to bring in data from external systems into DataTable is via file exports from your external systems and file imports into Smartsheet via Data Shuttle. Data Shuttle can perform automatic uploads of CSV or XLSX exports from other systems.
If you need to create a direct connection to another system, we have several integrations and connectors to specific systems (including bi-directional syncs with Jira, Salesforce, and Microsoft Dynamics 365). Bridge by Smartsheet can also be used to create custom integrations with other systems. Contact Smartsheet Sales to speak to a representative and learn more about what product fit is best for your situation.
What data sources can I use as ingestion points for DataTable?
Since the upload mechanism of DataTable is through Data Shuttle, the options for data upload sources are the same as those for Data Shuttle — CSV, XSLX, or Google Sheet files that are either attachments to a sheet in Smartsheet, or stored in Google Drive, Microsoft (OneDrive/SharePoint), or Box.
When I have DataTable purchased on my account, who can use it?
If DataTable is available on your account, your System Administrator can grant access to any user on your account (individually or in bulk) to DataTable at no additional cost. Access can be granted or restricted through the User Admin Center.
How do I see what DataTables have been created?
You can always see any DataTables you have created. If you’re a Smartsheet System Admin, you can see all DataTables created by users in your organization. For more information on managing DataTables, see our Manage existing DataTables article.
How does DataTable deal with sheet limits?
While DataTable has a limit of 2 million rows, sheets still abide by the Smartsheet limits of 20,000 rows. Because of this, when creating a connection to a DataTable, you will need to filter down to a dataset smaller than the sheet limits.
If your sheet reaches its capacity limits, the connection will stop syncing data. If this happens, update the filter criteria for your connection to be more specific and remove rows from your sheet. Once you have created room in your sheet, you can enable the connection again.
What are known limitations of DataTable?
DataTables can contain 2 million records (rows), 200 fields (columns), and 4,000 characters per field.
Each DataTable can have 100 connections to sheets and each sheet can have 1 connection to a DataTable (i.e. you cannot connect a sheet to multiple DataTables).