Personal Account Management

Personal Account Management

Manage your own account settings.

Identify your Smartsheet plan and user type

If you're unsure about your model type, learn how to determine the model your plan is on....

Invitation to join a Smartsheet account

Search for an email invitation from this email address: user@smartsheet.com. Select Accept or Decline....

Add a secondary email address to your account

Smartsheet uses one primary email address for your account, but you can add secondary addresses if needed.

Manage your personal profile

Hover your pointer over their name or email address in the following locations: Contact list columns in the sheetThe sharing formCard viewYour Smartsh...

Adjust your personal account settings

You can use the Personal Settings dialog to view and manage: Your personal profile detailsSettings for auto-save, communication, time zone, and langua...

Join an existing Smartsheet plan at your organization

See the information below that matches your plan’s model. If you're unsure about your model type, learn how to determine the model your plan is on....

Error: Email address can't be added

Users on your plan can add additional email addresses to their accounts. However, you must be a System Admin to merge accounts for others....

Manage contacts in the My Smartsheet Contacts list

You'll use contacts in Smartsheet for faster collaboration.

Password complexity requirements

Learn the essential password requirements to prevent setup issues and keep your Smartsheet account secure.

Change your default plan

You can interact with items across all your different plans....

Troubleshooting: How Smartsheet handles time zones

When you set up your Smartsheet account, you can change your time zone in Account > Personal Settings > Settings> Time Zone....